Frequently Asked Questions
Everything you need to know about shopping with Everlasting.
What is the Everlasting quality guarantee?
We pride ourselves on 'Everlasting' quality. Each garment is crafted from premium, sustainably sourced fabrics and undergoes a rigorous triple-point inspection to ensure it withstands the test of time.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with all Everlasting tags attached to be eligible for a full refund.
How do I find my perfect fit?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored pieces or checking the 'Fit Notes' section on the item description.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.