Returns & Exchanges
At Everlasting, we want you to be completely satisfied with your fashion investment. If your purchase doesn't meet your expectations, we offer a seamless 30-day return policy for all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
Drop Off Your Return
Hand your package to the authorized carrier listed on your label or drop it off at any official collection point.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing